You spend money on advertising; according to the statistics, website visits increase, but the number of customers doesn’t grow much. Sound familiar? If you nodded while reading this or recognized your situation, you should definitely keep reading. We’ll explain the problem.
Actually, it’s simple. When you enter a regular store and look at a product, a salesperson soon approaches and gently nudges you toward a purchase, gives advice, answers questions, and tells you about the product. The same kind of salesperson is needed on a website — one that will virtually “approach” a potential customer.
That’s exactly why JivoSite — a convenient and simple chat for online sales — was created. When a visitor comes to your site, a chat window offering consultation or help appears on their screen right away.
What do you get?
- From the first seconds, the customer feels important.
- The customer doesn’t need to hunt for a contact page or call a call center to get more information — it’s convenient.
- The chances of converting a prospect into a customer increase.
This doesn’t just “sound tempting,” it sounds essential!
Why JivoSite — is the best tool for customer feedback?
Even if you already have some channel for customer feedback, it’s not 100% effective. How many customers do you lose because writing an email is inconvenient, no one wants to call, or you simply weren’t available when they reached out? It could be hundreds every day!
Using JivoSite, you won’t miss a single inquiry, because this chat is designed to give attention to everyone. A customer who gets answers and enough attention is your customer!
Show the customer you care
In addition to chat, JivoSite also offers callbacks. So a person doesn’t have to call — they can simply request a callback at a time convenient for them, without risking spending money on phone charges.
According to last year’s marketing research, 40% of your online success is showing attention to the customer. The better the service they receive, the more likely they are to place an order.
How did it start?
The story of the “magical” JivoSite chat began in 2012. The end of the world was supposed to come, but instead a convenient professional chat for online customer communication appeared. The creators suddenly realized they could create something unique, useful, and necessary.
JivoSite is:
- simple — even your child can figure out how to use it;
- convenient — it works on any device running Mac, Windows, iPhone, or Android;
- affordable — you won’t find a better-priced chat.
From the start the project was successful, and over the years its success has only grown.
How to set it up?
You don’t have to worry about that, because you have us — Alexander Glonin Studio. 🙂 We will gladly take care of everything and install JivoSite on your site, since we have been an official JivoSite partner in Kazakhstan for years.
Stop thinking — while you think, your customers leave without an answer!
