Website support and technical maintenance – a set of measures aimed at continuous quality control of the site, maintaining its functionality, and fixing errors and malfunctions.
The main goal of technical support is to keep the website accessible, user-friendly, and in demand.
Types of work included in website technical support.
Site support covers several service areas. Here are the main ones:
- Daily monitoring of site availability. Our specialists check whether the website is functioning correctly. In case of failures or loss of access, they promptly resolve the issue.
- Creating backups (regular intervals).
- Protecting the site from viruses and malware, and fixing any issues that arise.
- Timely payment of hosting and domain to avoid site suspension, and liaising with the hosting provider when necessary.
- Updating content (provided by the Client), analyzing the site's development prospects, and proposing a plan of measures to improve usability.
- Fixing internal issues (removing «broken» links, etc.).
All work is performed primarily on a scheduled basis.
Benefits of quality technical support.
When you order website support, you will receive the following guaranteed results:
- Prospective and existing customers will have access only to current information about your company;
- Improved website usability and timely updates;
- Implementation of new solutions for your business;
- Simplified interaction with customers.
Options for cooperation
At our studio you can choose one of two cooperation options:
- Hourly technical support. You contact us when problems occur and need urgent fixing. The cost of this service depends on the number of work hours required to resolve the issue.
- Ongoing cooperation. This is the most convenient option if you need to consistently maintain the site's operability. In this case our team works with the resource on an ongoing basis and handles urgent tasks.
Why choose the web studio GLONIN.KZ?
Website support and technical maintenance – one of our studio's core services. We offer:
- a team of skilled specialists to work on your project;
- extensive experience;
- a wide range of technical support services for websites;
- competitive rates and transparent pricing;
To find the best solution for you, contact us by phone or fill out the contact form. Our specialists will help estimate support costs and choose the best cooperation option.
